Privacy Policy
Last updated: 14 May 2026
1. Who We Are
This website, tattyplanet.co.uk (“Website”), is operated by TATTY PLANET (“we”, “us”, “our”).
Data Controller:
Tatty Planet
Website: https://tattyplanet.co.uk
Email: Kai@tattyplanet.co.uk
Registered Address:
We are committed to protecting and respecting your privacy in accordance with applicable data protection laws including the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
2. Scope of This Policy
This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you:
• Visit our Website
• Contact us
• Purchase products or services
• Subscribe to marketing communications
• Engage with us through forms, email, phone, or social media
• Use any customer portal, account area, or digital services we provide
3. Personal Data We Collect
We may collect and process the following categories of personal data:
Identity Data
• Name
• Company name
• Job title
Contact Data
• Email address
• Telephone number
• Billing and delivery addresses
Technical Data
• IP address
• Browser type and version
• Time zone and location data
• Operating system and platform
• Website usage analytics
Transaction Data
• Payment and billing details
• Purchase history
• Service usage history
Marketing Data
• Preferences relating to marketing communications
• Consent records
Special Category Data
We do not intentionally collect special category personal data unless strictly necessary and lawfully permitted.
4. How We Collect Your Data
We collect personal data:
• Directly from you through forms, emails, calls, or purchases
• Automatically through cookies and analytics tools
• From third-party service providers and partners
• From publicly available sources where lawful
5. Lawful Bases for Processing
Under UK GDPR, we rely on the following lawful bases:
• Contract – where processing is necessary to provide products or services
• Legitimate Interests – for business administration, fraud prevention, and service improvement
• Consent – for cookies and marketing communications where required
• Legal Obligation – where required by law, tax, regulatory, or compliance obligations
• Vital Interests – where necessary to protect individuals
6. How We Use Your Information
We may use personal data to:
• Provide and manage products or services
• Process transactions and payments
• Respond to enquiries
• Improve Website performance and user experience
• Send service-related communications
• Send marketing communications where lawful
• Prevent fraud and maintain security
• Comply with legal obligations
7. Marketing Communications
We may send marketing communications where:
• You have consented; or
• We are otherwise legally permitted to do so.
You may unsubscribe at any time by:
• Clicking the unsubscribe link in emails
• Contacting us directly
We will never sell personal data to third parties for independent marketing purposes.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Operate and secure the Website
• Analyse traffic and usage
• Improve user experience
• Remember preferences
Where legally required, we obtain consent before placing non-essential cookies.
Users can manage cookie preferences through browser settings or our cookie banner.
A separate Cookie Policy may also apply.
9. Data Sharing
We may share personal data with:
• Hosting providers
• IT and cybersecurity providers
• Payment processors
• CRM and email marketing platforms
• Professional advisers
• Regulatory authorities and law enforcement where required
All third parties are required to process personal data securely and lawfully.
10. International Transfers
Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place including:
• UK adequacy regulations
• International Data Transfer Agreements (IDTAs)
• Standard contractual clauses
• Other lawful transfer mechanisms
11. Data Security
We implement appropriate technical and organisational security measures including:
• Encryption
• Access controls
• Secure hosting
• Firewalls and malware protection
• Staff confidentiality obligations
• Monitoring and incident response procedures
However, no online system can ever be guaranteed completely secure.
12. Data Retention
We retain personal data only for as long as reasonably necessary for:
• The purposes outlined in this policy
• Legal and regulatory compliance
• Dispute resolution
• Enforcement of agreements
Retention periods may vary depending on the nature of the data and legal obligations.
13. Your Rights
Under applicable data protection law, you may have rights including:
• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to object
• Right to data portability
• Right to withdraw consent
• Rights relating to automated decision-making
Requests may be made by contacting:
Kai@tattyplanet.co.uk
14. Complaints
You have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Telephone: 0303 123 1113
We encourage you to contact us first so we can attempt to resolve concerns directly.
15. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
16. Children’s Privacy
Our Website and services are not directed at children under 13. We do not knowingly collect personal data from children without appropriate consent.
17. Automated Decision-Making
We do not currently use solely automated decision-making or profiling that produces legal or similarly significant effects.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be published on this page with an updated revision date.
19. Contact Us
For all privacy-related enquiries, please contact:
Tatty Planet
Website: https://tattyplanet.co.uk
Email: Kai@tattyplanet.co.uk
Address: